Professional Communication (NL)
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What is Professional Communication
The objective of this intensive, interactive workshop LEAD IT – Professional Communication is to make your professional communication more efficient and effective.
You learn to listen more actively and reflectively at multiple levels, and to give better feedback in a professional manner. You also learn to report better, at the right abstraction level, tailored to the target group.
We will work in an interactive, intensive manner in this workshop LEAD IT – Professional Communication.
The following themes are introduced and together we delve into them:
- Active listening
- Reflective listening
- Provide professional feedback
- Transactional Analysis
- Professional reporting
Who should attend Professional Communication
The target group for this training consists of professionals with a managerial or coordinating role. For example: team, project, program and department leaders, but also Product Owners and Scrummasters.
Learn and experience in this intensive, interactive workshop how you can effectively influence your client (s), your stakeholders and your team members based on your leadership role. Experience how important it is to steer effectively by giving (and receiving) the right (core) message at the right level and from the right position.
You also learn how you can better respond to this in daily practice as a manager and how you can further increase your effectiveness in your leadership.
Prerequisites
LEAD IT – Insights Discovery
Objectives
The goal of this intensive, interactive workshop LEAD IT – Professional Communication is to make your professional communication more efficient and effective.
You learn to listen more actively and reflectively at multiple levels, and to give better feedback in a professional manner. You also learn to report better, at the right abstraction level, tailored to the target group.
Classroom, online, blended and in-company
At Capgemini Academy you learn in the way that suits you. Do you prefer classroom training, online or a combination of the two (blended)? You can follow most training courses in-company: within your own organization. We use a variety of tools to make learning even more fun and effective. Consider videos, games, quizzes, webinars and case studies, for example. And you can always contact your trainer with any questions.
In-company training courses
With an in-company training you have several advantages:
- You choose the location.
- You train with your colleagues, ensuring it aligns with your practice.
- The trainer tailors explanations, examples and assignments to your organization.
- In consultation, exercises can be adapted to organization-specific questions.
Request more information or a quote.
