What is VeriSM™ Foundation e-learning
Contents
– VeriSM™ helps organizations understand and respond to the challenges of service management in the digital age. It creates a service management model in which all capabilities and responsibilities of the organization are deployed in delivering superior service.
– VeriSM™ is a business service management approach for the digital age, focused on the vision of service management. The VeriSM™ model enables organizations to produce and deliver the right product or service to their consumers at the right time, while tailoring and tailoring to the type of business, size of organization, business priorities, organizational culture and even the nature of the individual project or service.
– In the VeriSM™ model, the principles of governance and service management are relatively stable elements, which only change as the needs of the organization change. The Management Mesh is flexible and can be adapted as needed for products and services, for example to integrate a new management practice or a new technology. The product or service is defined, produced, delivered and supported in four phases (Define, Produce, Provide and React).
– VeriSM ™ is a registered trademark of IFDC.
VeriSM ™ is a registered trademark of IFDC.
Who should attend VeriSM™ Foundation e-learning
The e-learning is intended for employees of an IT organization. VeriSM Foundation is for anyone who works with (or wants to work with) products and services enabled by technology. It’s an ideal entry-level for those wanting to work in IT, service management or with digital services.
Prerequisites
There are no specific entry requirements for this course. It is recommended that the participant is working in or dealing with an IT organization.
Objectives
VeriSM Foundation is for anyone who works with (or wants to work with) products and services enabled by technology. It’s an ideal entry-level for those wanting to work in IT, service management or with digital services.
Exam information
Exam Information:
This e-learning includes a voucher for the official, internationally recognized exam.
The costs of the exam voucher are included in the price of the e-learning. Shortly after the start of the training you will receive a voucher by email with which you can reserve your exam. Keep in mind that you must plan your exam at least 5 working days in advance.
For more information, see https://academy.capgemini.nl/thema/exams
- Exam duration (minutes): 90 min
- % extra time for non-native speakers: 0%
- Number of exam questions: 30
- Minimum to pass out of total questions: 20
- Exam style: Multiple choice
- Open Book: Yes
Exam guarantee:
We have full confidence in the quality of our training. Therefore, if you take this training in our open schedule, we offer an exam guarantee. This means that you can retake the training for free, and you’ll receive a complimentary exam voucher if you don’t pass the exam on your first attempt.
The following conditions apply:
- You attended the entire training.
- You took the first exam within 2 months after the training.
- There is a maximum of 1 year between your initial training and the free training.
Classroom, online, blended and in-company
At Capgemini Academy you learn in the way that suits you. Do you prefer classroom training, online or a combination of the two (blended)? You can follow most training courses in-company: within your own organization. We use a variety of tools to make learning even more fun and effective. Consider videos, games, quizzes, webinars and case studies, for example. And you can always contact your trainer with any questions.
In-company training courses
With an in-company training you have several advantages:
- You choose the location.
- You train with your colleagues, ensuring it aligns with your practice.
- The trainer tailors explanations, examples and assignments to your organization.
- In consultation, exercises can be adapted to organization-specific questions.
Request more information or a quote.
